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Vehicle Fitment
- Audi A3 2017 to 2020
- Audi A3 Quattro 2015 to 2019
- Audi A4 2016 to 2020
- Audi Q3 2019 to 2020
- Audi S3 2015 to 2020
- Audi Tt 2016
- Audi Tt Quattro 2016 to 2020
- Volkswagen Arteon 2019 to 2020
- Volkswagen Atlas 2018 to 2019
- Volkswagen Beetle 2015 to 2017
- Volkswagen Golf Alltrack 2017 to 2019
- Volkswagen Golf R 2015 to 2020
- Volkswagen Golf Sportwagen 2015 to 2019
- Volkswagen Gti 2015 to 2020
- Volkswagen Jetta 2015 to 2019
- Volkswagen Passat 2016 to 2017
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We have a 30-day return policy on all items, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at sales@palenonperformance.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at sales@palenonperformance.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain items cannot be returned, Burger Motorsports does not allow returns, custom products (such as special orders or personalized items). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.