- Description
- Reviews
- Shipping and Refund
Power gains of up to 100hp on a stock vehicle without the risks of flashing!
Units shipped 3/5/2021 or later include a free electronic wastegate (EWG) connector preinstalled in the JB4 harness!
The JB4 is the most advanced and highly featured tuning system available for your B58 and B48 vehicle. Power gains are up to 80hp to the wheels (100hp crank) on a completely stock car on pump gas for a B58, and up to 40hp to the wheels (55hp crank) for a B48, gains with bolt-on parts, higher octane, E85 mixtures, and larger turbos are even higher.
The JB4 features a simple plug & play installation harness for easy installation & removal and includes many features not found with any other tune. Including on the fly in-dash map switching between factory and various performance maps, optional in-dash gauge displays for boost, boost limiting by gear for improved traction in lower gears, progressive water/methanol support, built-in data logging, built-in code reading, optional direct EWG control to prevent throttle closure with exhaust modifications, exhaust flapper control, and much more. Other more expensive tuners may claim to equal the JB4's technology but upon closer examination lack most if not all of the JB4's features.
Remember the JB4 does not require any additional modifications or previous stages. Simply install the JB4 as your first and only modification and enjoy an entirely new fast and smooth racing experience. The JB4 also does not require any user setup or customization, but for those who are interested in logging, adding new features as we post them, etc, we suggest the BMS DATA cable or REV3 mobile phone adapter. The JB4 automatically detects between the B46, B48, and B58 models at boot up making installation and setup a snap.
JB4 Tuner Map Guide:
Map0: Stock tuning, fully disable JB4
Map1: 3psi over stock added (91 octane)
Map2: 4psi over stock added (91-93 octane)
Map3: 6psi over stock added (93+ octane)
Map4: Absolute target map with peak target of 20psi (93+ and/or 30% E85, EWG connector suggested)
Map5: Absolute target map with peak target of 22psi (30% E85+ fuel, EWG connector suggested)
Map6: Custom tuning map -- see details on JB4tech.com B58 JB4 page
Map7: Progressive WMI map with tuning a function of meth flow and user-defined boost additive.
Map8: VALET / Low Boost Map
Note for 2018+ G chassis vehicles with the digital dash layout we have not yet added in the JB4 commands to allow in-dash control but will provide those via a free firmware update once developed. Until then a JB4 mobile adapter or BMS data cable is required for any map and setting changes.
JB4_B58 is CARB Approved Under Executive Order (EO) No.D-744-4 for all 2016-2018 BMW 230i, 330i, 430i, 530i, 340i, 440i, 740i, M240i, and X1 applications.
Wirelessly connect the JB4 to your Bluetooth 4.0 compatible iOS and Android device via the JB4 Mobile connect kit or to your Windows laptop with the BMS data cable. Both options allow you to record and analyze vehicle and tuning data, change JB4 performance maps, and update JB4 firmware as we release free newer versions with updates, more powerful maps, and new features under development. A separate JB4 Mobile app purchase is also required.
JB4 Power Gains, Features, & Benefits
• Power gains of up to 100hp to the wheels on a stock vehicle
• Improves 0-60 times and 1/4 mile times
• Preloaded with custom JB4 BMW tuning software and up to 8 maps for various fuel and modification levels
• Ethanol (E85) compatible tuning maps
• Able to read/delete fault codes
• View and record up to 40 different gauges/engine parameters in real-time with the JB4 app.
• Boost by gear in 1st, 2nd, and 3rd can be controlled via the JB4 app for a perfect launch
• Exhaust flap operation can be controlled in most JB4 applications
• Compatible with JB4 Mobile for smartphone logging, tuning changes, and adjustment
• The JB4 offers a lot more performance, functionality, and safety than your average performance chip
• Quick Plug & Play Installation
• CANbus OBDII integration offering unrivaled tuning features and performance
• Improved performance over non-integrated chip tunes
• Runs as smoothly as stock, this is how your vehicle should have come from the factory
• Compatible with all driving modes
• Fuel economy unchanged during normal driving
• 91 octane fuel or better required for performance gains
• Not VIN locked and can be removed without a trace and resold down the road
• Includes the rugged JB4 billet aluminum enclosure for protection
• Made in the USA
• Free USA Shipping
• 5-year warranty
Note: If your BMW has a B38/B46/B48/B58 engine and you don't see your exact model on the list below please Message Us.
BMW 1 Series
• 2020-Present F40 B48 BMW 128ti
• 2019-Present F40 B48 BMW M135i
• 2019-2019 F40 B38 BMW 118i
• 2015-2019 F20/F21 B58 BMW M140i
• 2016-2019 F20/F21 B48 BMW 120i, 125i
• 2015-2019 F20/F21 B38 BMW 116i, 118i
BMW 2 Series
• 2022-Present G42 B58 BMW M240i including xDrive
• 2022-Present G42 B48 BMW 220i, 230i
• 2016-2021 F22 F23 B58 BMW M240i including xDrive
• 2017-2021 F22 F23 B48 BMW 230i including xDrive
• 2017-2021 F22 F23 B48 BMW 225i including xDrive
• 2017-2021 F22 F23 B46 BMW 220i including xDrive
• 2015-2021 F22 F23 B38 BMW 218i
• 2015-2021 F45 F46 B38 BMW 216i Active tourer and GT
• 2014-2020 F45 F46 B38 BMW 218i, 220i Active tourer and GT
• 2019-Present F44 B48 BMW M235i Gran Coupé including xDrive
BMW 3 Series
• 2020-Present G20 G21 B58 BMW M340i including xDrive
• 2019-Present G20 G21 B46 B48 BMW 318i, 320i, 320Li, 320e, 330i, 330e, 320Li including xDrive
• 2016-2018 F30 B58 BMW 340i including xDrive
• 2016-2018 F30 B48 BMW 330i, 330e including xDrive
• 2016-2018 F30 B48 BMW 325i including xDrive
• 2016-2018 F30 B46 BMW 320i including xDrive
• 2016-2018 F30 B46 BMW 318i including xDrive
BMW 4 Series
• 2021-Present G22 G23 G26 B58 BMW M440i including Gran Coupe and xDrive
• 2021-Present G22 G23 G26 B48 BMW 420i, 430i including Gran Coupe and xDrive
• 2016-2020 F32 F33 F36 B58 BMW 440i including Gran Coupe and xDrive
• 2016-2020 F32 F33 F36 B48 BMW 430i including Gran Coupe and xDrive
• 2016-2020 F32 F33 F36 B48 BMW 425i including xDrive
• 2016-2020 F32 F33 F36 B46 BMW 420i including xDrive
• 2016-2020 F32 F33 F36 B38 BMW 418i
BMW 5 Series
• 2017-Present G30 B58 BMW 540i including xDrive
• 2017-Present G30 B46 BMW B48 530i 530e including xDrive
• 2021-Present G30 BMW 545e
BMW 6 Series
• 2018-Present G32 G33 B48 B58 BMW 630i 640i including xDrive
BMW 7 Series
• 2016-2022 G11 G12 B58 BMW 740i including xDrive
• 2016-2022 G11 G12 B48 BMW 730i including xDrive
BMW 8 Series
• 2020-Present G15 G14 G16 B58 BMW 840i including Gran Coupe and xDrive
BMW X Series
• 2016-2022 F48 B46 B48 BMW X1 28i including xDrive
• 2018-Present F47 B46 B48 BMW X2 28i including xDrive
• 2018-Present G01 B48 B58 BMW X3 2.0i, X3 3.0i, X3 M40i including xDrive
• 2019-Present G02 B48 B58 BMW X4 2.0i, X4 3.0i, X4 M40i including xDrive
• 2019-2022 G05 B58 BMW X5 40i including xDrive
• 2021-2022 G05 B48 BMW X5 45e including xDrive
• 2020-Present G06 B58 X6 40i xDrive
• 2019-2022 G07 B58 BMW X7 40i including xDrive
BMW Z4
• 2019-Present G29 B58 BMW Z4 M40i
• 2019-Present G29 B46 B48 BMW Z4 30i and Z4 20i
JB4 TUNER FOR 2022+ BMW 228I (F44)/ 740I (G70)/ X1 (U11/12)/ X5 (G05)/ X7 (G07)
What is a JB4?
The JB4 is a plug & play tune available for turbocharged vehicles. The JB4 tuner installs between your car's sensors and the DME/ECU (computer) and manipulates vehicle performance through these connections making your vehicle much faster. While it's not the only tuning system that operates this way the JB4 separates itself from the competition with much more advanced connection points and processing including CANbus, fuel & spark control, Bluetooth to your smartphone, and a variety of innovative and advanced features not possible with any other system. BMS regularly publishes free mapping and firmware updates adding performance and features as ongoing development allows. In addition, the JB4 system is not VIN-locked to your vehicle and can quickly be removed and swapped between cars or resold at a later time. Often imitated but never duplicated the JB4 has been the gold standard in plug and play turbocharged performance tuning for over a decade.
California Customers -- Download the CARB Version Installation Guide
Stock vs. JB4 DYNO RESULTS
2020 B58 Powered BMW Z4 Dyno - 490 whp with JB4 Map 5 and E40 mixture
![M340i JB4 BMW tuner B58 maps downpipe horsepower install for sale dinan g20 tune dyno](https://cdn.shopify.com/s/files/1/0890/2048/files/z4_dyno_91_1024x1024.jpg?v=1581146689)
![M340i JB4 BMW tuner B58 maps downpipe horsepower install for sale dinan g20 tune](https://cdn.shopify.com/s/files/1/0890/2048/files/z4_dyno_e40_1024x1024.jpg?v=1581146738)
VIDEOS
2017 BMW 230i with B48 Engine, JB4
![2017 BMW 230i B48 JB4 dyno](https://cdn.shopify.com/s/files/1/0890/2048/files/image_dc390775-a383-4829-b5de-2be7393dc213.png?v=1547773377)
2016 BMW 340i B58, JB4, 93 Octane, Map3
![2016 BMW 340i B58, JB4, 93 Octane, JB4 B58 Map 3](https://cdn.shopify.com/s/files/1/0890/2048/files/image_876de0db-52fd-48c0-b6d6-aae7c3ac4634.png?v=1547773397)
2016 BMW 340i B58, JB4, Pure Stage 1 Turbo, 93 Octane, WMI
![2016 BMW 340i B58, JB4, Pure Stage 1 Turbo, 93 Octane methanol](https://cdn.shopify.com/s/files/1/0890/2048/files/image_13a443e4-df5e-426f-a74a-21befbdaa5ce.png?v=1547773418)
2016 BMW 340i B58, JB4, 93 Octane, WMI
VIDEOS
CAN FLAP DEMO
JB4 INSTALL GUIDE VIDEO
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need proof of purchase.
To start a return, you can contact us at palenonracing@gmail.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at palenonracing@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, Burger Motorsports does not allow returns, custom products (such as special orders or personalized items), JB4 Tuners and air filters can not be returned. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. Certain circumstances will require a restocking fee of up to 25% at the discretion of Palenon Performance. (Examples of these circumstances include but are not limited to multiple failed delivery attempts, modified or damaged products and packaging, etc.) If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Handling
If the item is shipping from us direct, you will receive a tracking number within 1 business day. Most orders fulfilled at our warehouse will ship the same business day if ordered by 12pm MST. If the item is being drop shipped from the manufacturer, we cannot guarantee a tracking number within 1 business day. If an item is being drop shipped, we cannot guarantee the 24 hour (1 business day) processing time. A purchase of expedited shipping at checkout means that once item is ready to ship, it will ship using the upgraded shipping method. Some manufacturers require 3-5 days to process orders. Purchasing expedited shipping may speed up the processing time of your order, but we cannot make any guarantees in relation to faster processing time on the manufacturer’s end.
Cancellations
If you used a credit/debit card or PayPal to place an order and decide to cancel or return your order for any reason, a 5% merchant fee will be passed along to you (8% for Shop Pay installments). Some manufacturers can take up to 7 business days to ship out orders. If an item is out of stock we will reach out to you within 48 hours to confirm you would like to proceed with a preorder. If the item is listed as custom-built/ built to order within the description, or if the ETA or average lead time is visible on the product page at the time of ordering and you are cancelling inside of that ETA/lead time you will be charged the merchant fee. If the cancellation is outside of the time frame the merchant fee will not be charged to you for canceling.
Power gains of up to 100hp on a stock vehicle without the risks of flashing!
Units shipped 3/5/2021 or later include a free electronic wastegate (EWG) connector preinstalled in the JB4 harness!
The JB4 is the most advanced and highly featured tuning system available for your B58 and B48 vehicle. Power gains are up to 80hp to the wheels (100hp crank) on a completely stock car on pump gas for a B58, and up to 40hp to the wheels (55hp crank) for a B48, gains with bolt-on parts, higher octane, E85 mixtures, and larger turbos are even higher.
The JB4 features a simple plug & play installation harness for easy installation & removal and includes many features not found with any other tune. Including on the fly in-dash map switching between factory and various performance maps, optional in-dash gauge displays for boost, boost limiting by gear for improved traction in lower gears, progressive water/methanol support, built-in data logging, built-in code reading, optional direct EWG control to prevent throttle closure with exhaust modifications, exhaust flapper control, and much more. Other more expensive tuners may claim to equal the JB4's technology but upon closer examination lack most if not all of the JB4's features.
Remember the JB4 does not require any additional modifications or previous stages. Simply install the JB4 as your first and only modification and enjoy an entirely new fast and smooth racing experience. The JB4 also does not require any user setup or customization, but for those who are interested in logging, adding new features as we post them, etc, we suggest the BMS DATA cable or REV3 mobile phone adapter. The JB4 automatically detects between the B46, B48, and B58 models at boot up making installation and setup a snap.
JB4 Tuner Map Guide:
Map0: Stock tuning, fully disable JB4
Map1: 3psi over stock added (91 octane)
Map2: 4psi over stock added (91-93 octane)
Map3: 6psi over stock added (93+ octane)
Map4: Absolute target map with peak target of 20psi (93+ and/or 30% E85, EWG connector suggested)
Map5: Absolute target map with peak target of 22psi (30% E85+ fuel, EWG connector suggested)
Map6: Custom tuning map -- see details on JB4tech.com B58 JB4 page
Map7: Progressive WMI map with tuning a function of meth flow and user-defined boost additive.
Map8: VALET / Low Boost Map
Note for 2018+ G chassis vehicles with the digital dash layout we have not yet added in the JB4 commands to allow in-dash control but will provide those via a free firmware update once developed. Until then a JB4 mobile adapter or BMS data cable is required for any map and setting changes.
JB4_B58 is CARB Approved Under Executive Order (EO) No.D-744-4 for all 2016-2018 BMW 230i, 330i, 430i, 530i, 340i, 440i, 740i, M240i, and X1 applications.
Wirelessly connect the JB4 to your Bluetooth 4.0 compatible iOS and Android device via the JB4 Mobile connect kit or to your Windows laptop with the BMS data cable. Both options allow you to record and analyze vehicle and tuning data, change JB4 performance maps, and update JB4 firmware as we release free newer versions with updates, more powerful maps, and new features under development. A separate JB4 Mobile app purchase is also required.
JB4 Power Gains, Features, & Benefits
• Power gains of up to 100hp to the wheels on a stock vehicle
• Improves 0-60 times and 1/4 mile times
• Preloaded with custom JB4 BMW tuning software and up to 8 maps for various fuel and modification levels
• Ethanol (E85) compatible tuning maps
• Able to read/delete fault codes
• View and record up to 40 different gauges/engine parameters in real-time with the JB4 app.
• Boost by gear in 1st, 2nd, and 3rd can be controlled via the JB4 app for a perfect launch
• Exhaust flap operation can be controlled in most JB4 applications
• Compatible with JB4 Mobile for smartphone logging, tuning changes, and adjustment
• The JB4 offers a lot more performance, functionality, and safety than your average performance chip
• Quick Plug & Play Installation
• CANbus OBDII integration offering unrivaled tuning features and performance
• Improved performance over non-integrated chip tunes
• Runs as smoothly as stock, this is how your vehicle should have come from the factory
• Compatible with all driving modes
• Fuel economy unchanged during normal driving
• 91 octane fuel or better required for performance gains
• Not VIN locked and can be removed without a trace and resold down the road
• Includes the rugged JB4 billet aluminum enclosure for protection
• Made in the USA
• Free USA Shipping
• 5-year warranty
Note: If your BMW has a B38/B46/B48/B58 engine and you don't see your exact model on the list below please Message Us.
BMW 1 Series
• 2020-Present F40 B48 BMW 128ti
• 2019-Present F40 B48 BMW M135i
• 2019-2019 F40 B38 BMW 118i
• 2015-2019 F20/F21 B58 BMW M140i
• 2016-2019 F20/F21 B48 BMW 120i, 125i
• 2015-2019 F20/F21 B38 BMW 116i, 118i
BMW 2 Series
• 2022-Present G42 B58 BMW M240i including xDrive
• 2022-Present G42 B48 BMW 220i, 230i
• 2016-2021 F22 F23 B58 BMW M240i including xDrive
• 2017-2021 F22 F23 B48 BMW 230i including xDrive
• 2017-2021 F22 F23 B48 BMW 225i including xDrive
• 2017-2021 F22 F23 B46 BMW 220i including xDrive
• 2015-2021 F22 F23 B38 BMW 218i
• 2015-2021 F45 F46 B38 BMW 216i Active tourer and GT
• 2014-2020 F45 F46 B38 BMW 218i, 220i Active tourer and GT
• 2019-Present F44 B48 BMW M235i Gran Coupé including xDrive
BMW 3 Series
• 2020-Present G20 G21 B58 BMW M340i including xDrive
• 2019-Present G20 G21 B46 B48 BMW 318i, 320i, 320Li, 320e, 330i, 330e, 320Li including xDrive
• 2016-2018 F30 B58 BMW 340i including xDrive
• 2016-2018 F30 B48 BMW 330i, 330e including xDrive
• 2016-2018 F30 B48 BMW 325i including xDrive
• 2016-2018 F30 B46 BMW 320i including xDrive
• 2016-2018 F30 B46 BMW 318i including xDrive
BMW 4 Series
• 2021-Present G22 G23 G26 B58 BMW M440i including Gran Coupe and xDrive
• 2021-Present G22 G23 G26 B48 BMW 420i, 430i including Gran Coupe and xDrive
• 2016-2020 F32 F33 F36 B58 BMW 440i including Gran Coupe and xDrive
• 2016-2020 F32 F33 F36 B48 BMW 430i including Gran Coupe and xDrive
• 2016-2020 F32 F33 F36 B48 BMW 425i including xDrive
• 2016-2020 F32 F33 F36 B46 BMW 420i including xDrive
• 2016-2020 F32 F33 F36 B38 BMW 418i
BMW 5 Series
• 2017-Present G30 B58 BMW 540i including xDrive
• 2017-Present G30 B46 BMW B48 530i 530e including xDrive
• 2021-Present G30 BMW 545e
BMW 6 Series
• 2018-Present G32 G33 B48 B58 BMW 630i 640i including xDrive
BMW 7 Series
• 2016-2022 G11 G12 B58 BMW 740i including xDrive
• 2016-2022 G11 G12 B48 BMW 730i including xDrive
BMW 8 Series
• 2020-Present G15 G14 G16 B58 BMW 840i including Gran Coupe and xDrive
BMW X Series
• 2016-2022 F48 B46 B48 BMW X1 28i including xDrive
• 2018-Present F47 B46 B48 BMW X2 28i including xDrive
• 2018-Present G01 B48 B58 BMW X3 2.0i, X3 3.0i, X3 M40i including xDrive
• 2019-Present G02 B48 B58 BMW X4 2.0i, X4 3.0i, X4 M40i including xDrive
• 2019-2022 G05 B58 BMW X5 40i including xDrive
• 2021-2022 G05 B48 BMW X5 45e including xDrive
• 2020-Present G06 B58 X6 40i xDrive
• 2019-2022 G07 B58 BMW X7 40i including xDrive
BMW Z4
• 2019-Present G29 B58 BMW Z4 M40i
• 2019-Present G29 B46 B48 BMW Z4 30i and Z4 20i
JB4 TUNER FOR 2022+ BMW 228I (F44)/ 740I (G70)/ X1 (U11/12)/ X5 (G05)/ X7 (G07)
What is a JB4?
The JB4 is a plug & play tune available for turbocharged vehicles. The JB4 tuner installs between your car's sensors and the DME/ECU (computer) and manipulates vehicle performance through these connections making your vehicle much faster. While it's not the only tuning system that operates this way the JB4 separates itself from the competition with much more advanced connection points and processing including CANbus, fuel & spark control, Bluetooth to your smartphone, and a variety of innovative and advanced features not possible with any other system. BMS regularly publishes free mapping and firmware updates adding performance and features as ongoing development allows. In addition, the JB4 system is not VIN-locked to your vehicle and can quickly be removed and swapped between cars or resold at a later time. Often imitated but never duplicated the JB4 has been the gold standard in plug and play turbocharged performance tuning for over a decade.
California Customers -- Download the CARB Version Installation Guide
Stock vs. JB4 DYNO RESULTS
2020 B58 Powered BMW Z4 Dyno - 490 whp with JB4 Map 5 and E40 mixture
![M340i JB4 BMW tuner B58 maps downpipe horsepower install for sale dinan g20 tune dyno](https://cdn.shopify.com/s/files/1/0890/2048/files/z4_dyno_91_1024x1024.jpg?v=1581146689)
![M340i JB4 BMW tuner B58 maps downpipe horsepower install for sale dinan g20 tune](https://cdn.shopify.com/s/files/1/0890/2048/files/z4_dyno_e40_1024x1024.jpg?v=1581146738)
VIDEOS
2017 BMW 230i with B48 Engine, JB4
![2017 BMW 230i B48 JB4 dyno](https://cdn.shopify.com/s/files/1/0890/2048/files/image_dc390775-a383-4829-b5de-2be7393dc213.png?v=1547773377)
2016 BMW 340i B58, JB4, 93 Octane, Map3
![2016 BMW 340i B58, JB4, 93 Octane, JB4 B58 Map 3](https://cdn.shopify.com/s/files/1/0890/2048/files/image_876de0db-52fd-48c0-b6d6-aae7c3ac4634.png?v=1547773397)
2016 BMW 340i B58, JB4, Pure Stage 1 Turbo, 93 Octane, WMI
![2016 BMW 340i B58, JB4, Pure Stage 1 Turbo, 93 Octane methanol](https://cdn.shopify.com/s/files/1/0890/2048/files/image_13a443e4-df5e-426f-a74a-21befbdaa5ce.png?v=1547773418)
2016 BMW 340i B58, JB4, 93 Octane, WMI
VIDEOS
CAN FLAP DEMO
JB4 INSTALL GUIDE VIDEO
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need proof of purchase.
To start a return, you can contact us at palenonracing@gmail.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at palenonracing@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, Burger Motorsports does not allow returns, custom products (such as special orders or personalized items), JB4 Tuners and air filters can not be returned. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. Certain circumstances will require a restocking fee of up to 25% at the discretion of Palenon Performance. (Examples of these circumstances include but are not limited to multiple failed delivery attempts, modified or damaged products and packaging, etc.) If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Handling
If the item is shipping from us direct, you will receive a tracking number within 1 business day. Most orders fulfilled at our warehouse will ship the same business day if ordered by 12pm MST. If the item is being drop shipped from the manufacturer, we cannot guarantee a tracking number within 1 business day. If an item is being drop shipped, we cannot guarantee the 24 hour (1 business day) processing time. A purchase of expedited shipping at checkout means that once item is ready to ship, it will ship using the upgraded shipping method. Some manufacturers require 3-5 days to process orders. Purchasing expedited shipping may speed up the processing time of your order, but we cannot make any guarantees in relation to faster processing time on the manufacturer’s end.
Cancellations
If you used a credit/debit card or PayPal to place an order and decide to cancel or return your order for any reason, a 5% merchant fee will be passed along to you (8% for Shop Pay installments). Some manufacturers can take up to 7 business days to ship out orders. If an item is out of stock we will reach out to you within 48 hours to confirm you would like to proceed with a preorder. If the item is listed as custom-built/ built to order within the description, or if the ETA or average lead time is visible on the product page at the time of ordering and you are cancelling inside of that ETA/lead time you will be charged the merchant fee. If the cancellation is outside of the time frame the merchant fee will not be charged to you for canceling.
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