- Description
- Reviews
- Shipping and Refund
Vehicle Fitment
- BMW 135i 2011 to 2013
- BMW 135is 2013
- BMW 335i 2011 to 2015
- BMW 335i Gt Xdrive 2014 to 2016
- BMW 335i Xdrive 2011 to 2015
- BMW 435i 2014 to 2016
- BMW 435i Gran Coupe 2015 to 2016
- BMW 435i Xdrive 2014 to 2016
- BMW 535i 2011 to 2016
- BMW 535i Gt 2011 to 2017
- BMW 535i Gt Xdrive 2011 to 2017
- BMW 535i Xdrive 2011 to 2016
- BMW 640i 2012 to 2018
- BMW 640i Gran Coupe 2013 to 2017
- BMW 640i Xdrive 2014 to 2017
- BMW 640i Xdrive Gran Coupe 2014 to 2017
- BMW 740i 2012 to 2015
- BMW 740li 2012 to 2015
- BMW 740li Xdrive 2013 to 2015
- BMW Activehybrid 3 2013 to 2015
- BMW M135i 2013 to 2016
- BMW M2 2016 to 2018
- BMW M235i 2014 to 2016
- BMW M235i Xdrive 2015 to 2016
- BMW X1 2013 to 2015
- BMW X3 2011 to 2017
- BMW X4 2015 to 2016
- BMW X5 2011 to 2018
- BMW X6 2011 to 2017
Handling
Orders shipped directly from our warehouse are usually processed the same business day if placed before 12 PM MST, and tracking details are provided within 1 business day.
For drop-shipped items, processing times may vary depending on the manufacturer, typically 3–5 business days. Tracking updates may take longer in such cases.
Expedited shipping applies only once the item is ready to ship.
Return
You have 30 days after receiving your order to request a return. Items must be unused, in original packaging, and include proof of purchase. Customers are responsible for covering the return shipping costs.
To start a return, email us at sales@palenonperformance.com. Returns sent without approval will not be accepted.
You can request a return directly from your account by selecting the return option on your order page. Here is the URL: https://shopify.com/55092379855/account/orders
Non-returnable items:
- Burger Motorsports (BMS) products
- Used items
- Air Intakes
- Hazardous materials, flammable liquids, or gases
- Discounted items and gift cards other than palenon performance brand
Exchanges
Return the item and place a new order once approved.
Refunds
Approved refunds are issued to the original payment method. A restocking fee (up to 20%) may apply for damaged packaging or delivery issues. Processing time depends on your bank or payment provider. The original shipping cost will not be refunded.
Cancellations
Canceled orders are subject to a 5% merchant fee (8% for Shop Pay installments). Custom or pre-order items canceled within their lead time are also subject to this fee.
Damaged or incorrect items
Inspect your order upon arrival and contact us immediately for assistance. If the wrong part was ordered, customer covers return shipping.
Disputes / Chargebacks
We take all chargebacks and payment disputes very seriously. Filing a false or baseless chargeback is considered fraud and may result in civil or criminal action. Such cases can lead to legal penalties, including fines of $1,000–$10,000 and possible imprisonment.
Our legal team will compile all relevant documentation to dispute any fraudulent chargeback and may forward the case to a collections agency or pursue legal proceedings in our jurisdiction.
Vehicle Fitment
- BMW 135i 2011 to 2013
- BMW 135is 2013
- BMW 335i 2011 to 2015
- BMW 335i Gt Xdrive 2014 to 2016
- BMW 335i Xdrive 2011 to 2015
- BMW 435i 2014 to 2016
- BMW 435i Gran Coupe 2015 to 2016
- BMW 435i Xdrive 2014 to 2016
- BMW 535i 2011 to 2016
- BMW 535i Gt 2011 to 2017
- BMW 535i Gt Xdrive 2011 to 2017
- BMW 535i Xdrive 2011 to 2016
- BMW 640i 2012 to 2018
- BMW 640i Gran Coupe 2013 to 2017
- BMW 640i Xdrive 2014 to 2017
- BMW 640i Xdrive Gran Coupe 2014 to 2017
- BMW 740i 2012 to 2015
- BMW 740li 2012 to 2015
- BMW 740li Xdrive 2013 to 2015
- BMW Activehybrid 3 2013 to 2015
- BMW M135i 2013 to 2016
- BMW M2 2016 to 2018
- BMW M235i 2014 to 2016
- BMW M235i Xdrive 2015 to 2016
- BMW X1 2013 to 2015
- BMW X3 2011 to 2017
- BMW X4 2015 to 2016
- BMW X5 2011 to 2018
- BMW X6 2011 to 2017
Handling
Orders shipped directly from our warehouse are usually processed the same business day if placed before 12 PM MST, and tracking details are provided within 1 business day.
For drop-shipped items, processing times may vary depending on the manufacturer, typically 3–5 business days. Tracking updates may take longer in such cases.
Expedited shipping applies only once the item is ready to ship.
Return
You have 30 days after receiving your order to request a return. Items must be unused, in original packaging, and include proof of purchase. Customers are responsible for covering the return shipping costs.
To start a return, email us at sales@palenonperformance.com. Returns sent without approval will not be accepted.
You can request a return directly from your account by selecting the return option on your order page. Here is the URL: https://shopify.com/55092379855/account/orders
Non-returnable items:
- Burger Motorsports (BMS) products
- Used items
- Air Intakes
- Hazardous materials, flammable liquids, or gases
- Discounted items and gift cards other than palenon performance brand
Exchanges
Return the item and place a new order once approved.
Refunds
Approved refunds are issued to the original payment method. A restocking fee (up to 20%) may apply for damaged packaging or delivery issues. Processing time depends on your bank or payment provider. The original shipping cost will not be refunded.
Cancellations
Canceled orders are subject to a 5% merchant fee (8% for Shop Pay installments). Custom or pre-order items canceled within their lead time are also subject to this fee.
Damaged or incorrect items
Inspect your order upon arrival and contact us immediately for assistance. If the wrong part was ordered, customer covers return shipping.
Disputes / Chargebacks
We take all chargebacks and payment disputes very seriously. Filing a false or baseless chargeback is considered fraud and may result in civil or criminal action. Such cases can lead to legal penalties, including fines of $1,000–$10,000 and possible imprisonment.
Our legal team will compile all relevant documentation to dispute any fraudulent chargeback and may forward the case to a collections agency or pursue legal proceedings in our jurisdiction.
