- Description
- Reviews
- Shipping and Refund
The new JB4 PRO free app and Bluetooth adapter are the perfect connection companion for your JB4!
It starts with our newly designed Bluetooth adapter featuring a relatively simple, low-cost, high-power, and reliable BLE chipset. The new adapter is compact enough to fit fully inside your JB4 enclosure and powerful enough to ensure a consistent connection inside the car.
The all-new JB4PRO free app, which runs exclusively on our new adapter was designed from the ground up in-house for ease of use, simplicity, and reliability. Able to operate fully offline, it includes all the features you've come to expect from a JB4 app, including map switching, live data monitoring, auto logging, read/delete fault codes, firmware updates, setting changes, and more. We've also added useful help functions to describe what the settings do, performance metrics and analysis tools so you can evaluate your car's performance, GPS elevation/speed as a logging channel, and often requested functions such as "restore default settings".
Download the JB4PRO free app for iPhone here.
The new JB4PRO adapter is compatible with most JB4 systems from 2020+. It is incompatible with E chassis BMW or older systems that require a separate power wire. Older systems can email a photo of their JB4 control board to sales@palenonperformance.com for compatibility confirmation. The JB4PRO app requires compatible JB4 firmware. Check your firmware notes to ensure it states "Added support for JB4PRO free app" or let us know if there isn't compatible firmware posted yet for your application!
NOTE: The JB4 always remains on the last map/settings selected, you only need to connect if you want to change maps, monitor engine data, or change settings!
Have questions? Join the discussion here.
The new JB4 PRO control unit fits conveniently inside the JB4 case.
JB4 PRO is the latest JB4 tech.
Handling
Orders shipped directly from our warehouse are usually processed the same business day if placed before 12 PM MST, and tracking details are provided within 1 business day.
For drop-shipped items, processing times may vary depending on the manufacturer, typically 3–5 business days. Tracking updates may take longer in such cases.
Expedited shipping applies only once the item is ready to ship.
Return
You have 30 days after receiving your order to request a return. Items must be unused, in original packaging, and include proof of purchase. Customers are responsible for covering the return shipping costs.
To start a return, email us at sales@palenonperformance.com. Returns sent without approval will not be accepted.
You can request a return directly from your account by selecting the return option on your order page. Here is the URL: https://shopify.com/55092379855/account/orders
Non-returnable items:
- Burger Motorsports (BMS) products
- Used items
- Air Intakes
- Hazardous materials, flammable liquids, or gases
- Discounted items and gift cards other than "PALENON PERFORMANCE" brand
Exchanges
Return the item and place a new order once approved.
Refunds
Approved refunds are issued to the original payment method. A restocking fee is 20% will be applied. Processing time depends on your bank or payment provider. The original shipping cost will not be refunded.
Cancellations
Canceled orders are subject to a 5% merchant fee (8% for Shop Pay installments). Custom, specialized items or pre-order items canceled within their lead time are also subject to this fee. Will also incur a 10% restocking fee.
Damaged or incorrect items
Inspect your order upon arrival and contact us immediately for assistance. If the wrong part was ordered, customer covers return shipping.
Disputes / Chargebacks
Our legal team is fully prepared to take stringent action against you for filing a baseless claim and initiating a fraudulent chargeback. This will lead to civil or criminal proceedings, which would require you to engage with our attorneys in our jurisdiction.
It is crucial to understand that filing a false chargeback is a serious offense, punishable by substantial fines or imprisonment. Potential penalties for fraudulent chargebacks can include one to three years in prison and fines ranging from $1,000 to $10,000. We treat all chargebacks with the utmost seriousness, regardless of the amount, as this is classified as a felony.
We will compose all necessary information to send your account to a collections agency and request that you be served once our lawyers organize the evidence and file a case against you.
The new JB4 PRO free app and Bluetooth adapter are the perfect connection companion for your JB4!
It starts with our newly designed Bluetooth adapter featuring a relatively simple, low-cost, high-power, and reliable BLE chipset. The new adapter is compact enough to fit fully inside your JB4 enclosure and powerful enough to ensure a consistent connection inside the car.
The all-new JB4PRO free app, which runs exclusively on our new adapter was designed from the ground up in-house for ease of use, simplicity, and reliability. Able to operate fully offline, it includes all the features you've come to expect from a JB4 app, including map switching, live data monitoring, auto logging, read/delete fault codes, firmware updates, setting changes, and more. We've also added useful help functions to describe what the settings do, performance metrics and analysis tools so you can evaluate your car's performance, GPS elevation/speed as a logging channel, and often requested functions such as "restore default settings".
Download the JB4PRO free app for iPhone here.
The new JB4PRO adapter is compatible with most JB4 systems from 2020+. It is incompatible with E chassis BMW or older systems that require a separate power wire. Older systems can email a photo of their JB4 control board to sales@palenonperformance.com for compatibility confirmation. The JB4PRO app requires compatible JB4 firmware. Check your firmware notes to ensure it states "Added support for JB4PRO free app" or let us know if there isn't compatible firmware posted yet for your application!
NOTE: The JB4 always remains on the last map/settings selected, you only need to connect if you want to change maps, monitor engine data, or change settings!
Have questions? Join the discussion here.The new JB4 PRO control unit fits conveniently inside the JB4 case.
JB4 PRO is the latest JB4 tech.
Handling
Orders shipped directly from our warehouse are usually processed the same business day if placed before 12 PM MST, and tracking details are provided within 1 business day.
For drop-shipped items, processing times may vary depending on the manufacturer, typically 3–5 business days. Tracking updates may take longer in such cases.
Expedited shipping applies only once the item is ready to ship.
Return
You have 30 days after receiving your order to request a return. Items must be unused, in original packaging, and include proof of purchase. Customers are responsible for covering the return shipping costs.
To start a return, email us at sales@palenonperformance.com. Returns sent without approval will not be accepted.
You can request a return directly from your account by selecting the return option on your order page. Here is the URL: https://shopify.com/55092379855/account/orders
Non-returnable items:
- Burger Motorsports (BMS) products
- Used items
- Air Intakes
- Hazardous materials, flammable liquids, or gases
- Discounted items and gift cards other than "PALENON PERFORMANCE" brand
Exchanges
Return the item and place a new order once approved.
Refunds
Approved refunds are issued to the original payment method. A restocking fee is 20% will be applied. Processing time depends on your bank or payment provider. The original shipping cost will not be refunded.
Cancellations
Canceled orders are subject to a 5% merchant fee (8% for Shop Pay installments). Custom, specialized items or pre-order items canceled within their lead time are also subject to this fee. Will also incur a 10% restocking fee.
Damaged or incorrect items
Inspect your order upon arrival and contact us immediately for assistance. If the wrong part was ordered, customer covers return shipping.
Disputes / Chargebacks
Our legal team is fully prepared to take stringent action against you for filing a baseless claim and initiating a fraudulent chargeback. This will lead to civil or criminal proceedings, which would require you to engage with our attorneys in our jurisdiction.
It is crucial to understand that filing a false chargeback is a serious offense, punishable by substantial fines or imprisonment. Potential penalties for fraudulent chargebacks can include one to three years in prison and fines ranging from $1,000 to $10,000. We treat all chargebacks with the utmost seriousness, regardless of the amount, as this is classified as a felony.
We will compose all necessary information to send your account to a collections agency and request that you be served once our lawyers organize the evidence and file a case against you.
